Billing & Subscriptions FAQ
Payment Methods
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for enterprise customers.
How secure is my payment information?
All payment processing is handled through secure, PCI-compliant payment providers. We never store your full credit card details.
Plans & Pricing
Can I change my plan?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
Do you offer refunds?
We offer a 30-day money-back guarantee for first-time subscribers. After that, refunds are handled on a case-by-case basis.
Billing Cycles
When am I billed?
Subscriptions are billed at the start of each billing cycle (monthly or annually). Usage-based charges are billed at the end of each month.
How can I view my usage?
You can track your usage in real-time through the dashboard under 'Billing & Usage'.